10 FINANCIAL CAPITAL FC • Investments • Financial reserves • Premiums HUMAN CAPITAL HC • Employees • Board • Organisational culture • Funders • Partners • Auditors • Underwriters SOCIAL CAPITAL SC • Regulators • Legislators • Member states • Media • Local communities CORPORATE SOCIAL RESPONSIBILITY CAPITAL SC • Africa Scholarship Programme INTELLECTUAL CAPITAL IC • Researched best practice • Regional benchmarks • Strategy and operational frameworks • Investment management • Information technology and systems • HR practice and initiatives • Business intelligence MANUFACTURING CAPITAL MC • Development of new products/distribution channels (ARC Group lead) • ARV system • Non-sovereign underwriting system (NSB) • Dynamics 365 • SAGE X3 • IT security systems NATURAL CAPITAL NC • Water usage • Energy usage • Carbon emissions OUR VALUES OUR CAPITALS OUR VALUES EXCELLENCE We challenge ourselves and colleagues to provide top-tier services and solutions. INTEGRITY We act in our member states’ best interests, guided by comprehensive data. We also engage in transparent stakeholder discussions. INNOVATION We continuously innovate and customise solutions based on unique in-country needs. SERVICE We identify countries’ requirements, provide support and assistance, and collaborate to solve issues.
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